In the battle for customers, often the company with the best customer service wins, even if their prices are a little higher. One thing that technology has done is cause consumers expect more when it comes to communication and service from the businesses they buy...
Which marketing campaign should you spend more money on? What’s causing your shipping costs to spike and how do you fix it? Which vendors should you think about replacing? These are all common decisions that small business owners have to make every day. They’re also...
Just like cell networks have different generations, like 3G, 4G, 5G, wireless router connection technology does as well. It’s been about 5 years since Wi-Fi 5 came out, also known as 802.11ac, and due to be released before the end of 2019, is Wi-Fi 6 (802.11ax). What...
One of the biggest trends in office technology over the past decade has been the advent of cloud-based applications. Cloud computing allows platforms, such as Office 365 or QuickBooks Online, to be accessed from any device, removing the necessity for a program to be...
If your business has machines running Windows 7, you only have a few months before vital security updates come to an end. And if you haven’t replaced your operating system (OS) by that time, then your business is left open to security vulnerabilities that could result...
Certain Windows operating systems (OS) are more popular than others. One that has been particularly well adopted over the past decade is Windows 7. The stability out of the box and easy start menu were just two features that kept it at #1 in the world for years. But...
While the first decade of the 2000’s was about creating new ways to share information online, the second has been about reigning in too much sharing and the protection of personal data. A number of data protection regulations have been put into place in recent years...
A big beneficiary of cloud-based technologies over the last decade has been small businesses.Cloud applications have enabled companies with fewer resources to do more and have more flexibility than traditional computer-based software offers. One powerful cloud...
Office 365 is now used by over half the offices on the planet. This isn’t surprising since the standards – Word, Excel, PowerPoint, and Outlook – have been a mainstay in offices since personal business computers first came on the scene in the 1990s. But, how many of...
It is not uncommon for a new business just starting out to try to cut costs where ever they can to keep overhead low.One of the ways they do this is by calling for IT help only when something goes wrong, rather than having their tech regularly maintained. But is this...
